Gamestop vs. Square Enix/OnLive

Link · **Posted:** Wed Aug 24, 2011 3:50 pm

http://www.joystiq.com/2011/08/24/games ... from-reta/

Not that Gamestop opening games and removing contents and reselling them as new is anything new...

Kaiserhawk · **Posted:** Wed Aug 24, 2011 8:45 pm

Bullshit. Buy the game from somewhere else.

Mongo · **Posted:** Wed Aug 24, 2011 8:53 pm

Now Gamestop has removed the pc edition of the game entirely from their stores/website. Console versions are still there.

http://www.joystiq.com/2011/08/24/gamestop-pulls-deus-ex-human-revolution-pc-versions-from-shelve/

Sheep Cannon · **Posted:** Wed Aug 24, 2011 10:16 pm

Its crap like this that factored into me quitting. I never liked the corporate side of the company that demanded high numbers but never valued stores building a good rapport with customers and it all blame falls on the folks behind the counter.

Brakywaki · **Joined:** Fri May 29, 2009 7:22 am **Posts:** 457

I work at Gamestop...I got the e-mail to do this yesterday, and I promptly fucking ignored it. It's one thing if they were a legitimate competitor, but does ANYONE EVEN FUCKING HAVE ONLIVE?

I don't know a SINGLE PERSON, and I've been selling games since 2008. Not one person even REMOTELY cares. It's just childish.

Crono · **Posted:** Thu Aug 25, 2011 3:51 am

It's because gamestop feels like they own the video game market. They think they can do whatever they want.

It's not because OnLive is seen as a competitor, if that was the case, they wouldn't sell any PC game that can also function through Steam, Origin, etc. (Coincidentally, Deus Ex on PC requires Steam)

It's because Square Enix didn't tell them the game would have the slips, and they're doing this as a fuck you to them. Their customers, in their eyes, are morons who will buy anything ...

Except ... I don't know a single PC gamer that actually goes to gamestop to get their games (Even ones who like physical packaging). I don't think this will be tolerated in the least. It might fly for some console gamer's, but they've been pissing in PC gamer's face for awhile. Opened PC games (one time use codes), damaged materials, not selling non-DRM PC games used, Throwing away special edition's extra materials if they're on the shelf for too long, the list goes on.

GameStop, also, makes no receipt of the fact that THEY opened the games so if there's an issue, like ... you want to return it because they removed materials that are suppose to be there ... they won't accept it because they don't accept returns for opened merchandise. Isn't that fun?

Danimal Collective · **Posted:** Thu Aug 25, 2011 10:29 am

I've had problems with Gamestop in the past like them not giving me preorder items even though they had plenty. It turns out the enployees were hoarding them and them selling them on Ebay, so I got my preorder items and hopefully I got them fired. But that was just a local isolated incident. This... this is a fucking conspiracy! Screw Gamestop. I get them not wanting to promote their competition but you know what there are two ways to compete with your competition. First is acting like the Gestapo (Gamestapo?) and pulling shit like this and selling your customers half a product at full price. The second is by making yourself into a better business that people say "yeah, but I like going to Gamestop. They're friendly and they always have great deals" and they actually CHOOSE you over the competition.

Although, at my game store, when people trade in Gamestop games... first we mumble "fuck" under our breath because there are always stickers on the artwork. Why? Why fucking do that? All it does is ruin the artwork. Anyway, we always rip off the Gamestop stickers if only because we don't want to promote them. Although, we always pay out more than Gamestop and we sell lower than Gamestop, so we are a better business. Just sayin' :-D

Fox · **Joined:** Tue May 27, 2008 1:07 am **Posts:** 1507

Shouldn't this be Gamestop vs Square Enix/OnLive?

Danimal Collective · **Posted:** Fri Aug 26, 2011 12:16 pm

Fox wrote:

Shouldn't this be Gamestop vs Square Enix/OnLive?

I always knew Link was anti-semantic... oi vey.

ViewtifulGeo · **Joined:** Tue May 27, 2008 6:48 pm **Posts:** 1489

Square.Enix needs to file a suit. This screams bad faith. Or at least demand the return of all their stock and onlive coupons so they can give them to the people who bought the game.

Brakywaki · **Joined:** Fri May 29, 2009 7:22 am **Posts:** 457

What people probably aren't talking about because they're too busy OMFGRAGEEEing over the situation is that Gamestop is calling back the customers who reserved the game whether they picked it up or not and offering a $50 gift card. Not necessarily justifying the actions regardless but at least they're making up for it.

Plus, let's face the REAL facts here: Nobody fucking has OnLive. It's a stupid thing to do regardless. Because OnLive is about as far from "competition" as you can possibly get.

ViewtifulGeo · **Joined:** Tue May 27, 2008 6:48 pm **Posts:** 1489

Right, but what about Square.Enix? They entered a deal with onlive, and gamestop screws them. Flat out. The partnership was based on the assumption distributors would not TAMPER with the product. It establishes precedent and a cloud of mistrust.

Also, if you (under some wild stretch of the imagination) bought the product EXPECTING to get the code, do you take the $50 or do you fight to get the product you paid for? It may be generous, but it's a cynical misdirection from corporate asshats doing damage control.

Crono · **Posted:** Mon Aug 29, 2011 10:09 pm

It looks like GameStop is starting a cloud gaming service, actually. So there is direct competition.

However, to me that screams a breach of contract somewhere along the line due to a conflict of interest.

Brakywaki · **Joined:** Fri May 29, 2009 7:22 am **Posts:** 457

ViewtifulGeo wrote:

Right, but what about Square.Enix? They entered a deal with onlive, and gamestop screws them.

I just read a message to Gamestop from the head of Square Enix America and he pretty much said "It's cool, we fucked up." Not sure if they're issuing the statement publicly but I saw it and it seems like they pretty much admitted they screwed it up big time.

Crono · **Posted:** Tue Aug 30, 2011 11:38 pm

Of course they are, GameStop likely accounts for the majority of Square-Enix games sold in the US for a retail chain.

The way GameStop should have reacted was sending a notice to SE and handling it internally ... not high-jacking customers and throwing a huge fit.

Brakywaki · **Joined:** Fri May 29, 2009 7:22 am **Posts:** 457

Crono wrote:

Of course they are, GameStop likely accounts for the majority of Square-Enix games sold in the US for a retail chain.

The way GameStop should have reacted was sending a notice to SE and handling it internally ... not high-jacking customers and throwing a huge fit.

Yeah, it's still totally stupid. Especially as someone who works for the company. BIIIIIIIG pain in my ass.

And again, I maintain that it's pointless in that, plain and simple, OnLive isn't a threat to ANYONE.

Kakeh · **Joined:** Mon Aug 03, 2009 12:28 pm **Posts:** 941

Brakywaki wrote:

Crono wrote:

Of course they are, GameStop likely accounts for the majority of Square-Enix games sold in the US for a retail chain.

The way GameStop should have reacted was sending a notice to SE and handling it internally ... not high-jacking customers and throwing a huge fit.

Yeah, it's still totally stupid. Especially as someone who works for the company. BIIIIIIIG pain in my ass.

And again, I maintain that it's pointless in that, plain and simple, OnLive isn't a threat to ANYONE.

they're such a small concern that workers were wasting their time breaking into the games and removing the code is a waste of time and money lol

ViewtifulGeo · **Joined:** Tue May 27, 2008 6:48 pm **Posts:** 1489

Brakywaki wrote:

ViewtifulGeo wrote:

Right, but what about Square.Enix? They entered a deal with onlive, and gamestop screws them.

I just read a message to Gamestop from the head of Square Enix America and he pretty much said "It's cool, we fucked up." Not sure if they're issuing the statement publicly but I saw it and it seems like they pretty much admitted they screwed it up big time.

Note to self: Testicles first thing sacrificed if you enter the corporate level at Square Enix.

Brakywaki · **Joined:** Fri May 29, 2009 7:22 am **Posts:** 457

ViewtifulGeo wrote:

Brakywaki wrote:

ViewtifulGeo wrote:

Right, but what about Square.Enix? They entered a deal with onlive, and gamestop screws them.

I just read a message to Gamestop from the head of Square Enix America and he pretty much said "It's cool, we fucked up." Not sure if they're issuing the statement publicly but I saw it and it seems like they pretty much admitted they screwed it up big time.

Note to self: Testicles first thing sacrificed if you enter the corporate level at Square Enix.

Honestly, judging by the letter I read, it sounds to me more like the Squenix guy basically did everything but directly admit that they snuck them in there when they knew better. Kinda dicky but again, still stupid overall.

Kaiserhawk · **Posted:** Tue Sep 06, 2011 9:23 am

On a somewhat related note.

Recently the UK retailer Game threatened to stop selling any copies of Warhammer 40K Space Marine on any platform if the game was released on Steam.

Wat?

Bonus. Guess what isn't on Steam anymore.

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